LONDON — Prime Minister Boris Johnson of Britain unveiled last month a “world beating” operation to track down people who had been exposed to the coronavirus, giving the country a chance to climb out of lockdown without losing sight of where infections were spreading.
As with much of the government’s response to the pandemic, however, the results have fallen short of the promises, jeopardizing the reopening of Britain’s hobbled economy and risking a second wave of death in one of the countries most debilitated by the virus.
In almost three weeks since the start of the system in England, called N.H.S. Test and Trace, some contact tracers have failed to reach a single person, filling their days instead with internet exercise classes and bookshelf organizing.
Some call handlers, scattered in offices and homes far from the people they speak with, have mistakenly tried to send patients in England to testing sites across the sea in Northern Ireland.
As with much of the government’s response to the pandemic, however, the results have fallen short of the promises, jeopardizing the reopening of Britain’s hobbled economy and risking a second wave of death in one of the countries most debilitated by the virus.
In almost three weeks since the start of the system in England, called N.H.S. Test and Trace, some contact tracers have failed to reach a single person, filling their days instead with internet exercise classes and bookshelf organizing.
Some call handlers, scattered in offices and homes far from the people they speak with, have mistakenly tried to send patients in England to testing sites across the sea in Northern Ireland.
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